Payments
Here you'll find the answers to all your questions about payments that you still have to do or already made. You also find information on credits, gift cards, and cashback promotions.
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Frequently asked questions
How can I pay?
At Coolblue, you pay online or in the store.
Online
Online, you can pay with:
- Bancontact
- Credit card (Visa or Mastercard)
- Paypal
- Apple Pay
- EcoCheques (only for our environmentally-friendly products)
- Coolblue gift cards
- Or select "Pay in the store" when you're going to pick up your order in one of our stores.
In the store
In the store, you pay with:
- Bancontact
- Credit card (Visa of Mastercard)
- Cash
- Apple Pay
- EcoCheques and purchasing power premium (only for our environmentally-friendly products)
- Coolblue gift cards
You can't pay your order in installments or at your door in case of delivery.
Can I pay afterwards?
No, you can't pay with Klarna, Riverty, or another provider of "afterwards payment". You can defer your payment by paying with your credit card. That's because it will be debited at a later time.
Which products can I buy with EcoCheques and purchasing power premium?
You can use this to pay for all our eco-friendly products. You can recognize these products by the "eco label" with a green leaf. Online, you can find this label in the product specifications and in the information below the green shopping cart button. In the store, you can find the label on the product card. You can also pay for Samsung and Huawei phone and tablet repairs with EcoCheques and purchasing power premium.
How can I pay with EcoCheques?
This is possible online and in our Coolblue stores.
Online Online, you can pay with all EcoCheque providers (Edenred, Monizze, and Pluxee). Place an EcoCheque product in your shopping cart. Choose 'EcoCheques' in the payment step and finish the payment via the website of the EcoCheque provider. Is there a remaining balance after you've used your EcoCheques? You'll automatically return to the payment step to finish your order with another payment method.
In the store In the store, we accept all EcoCheque providers (Edenred, Monizze, and Pluxee). Bring your EcoCheques to one of our Coolblue stores. An employee will be happy to help you there.
How do I pay with purchasing power premium?
This is possible in all our stores or various eco-friendly products. Reserve your product online and choose "pay in store", or visit a store to place your order. It's not possible to use your purchasing power premium online.
What is Coolblue's bank account number?
Chose to pay via bank transfer? You can transfer the money to our bank account: BE07310160125666. Always indicate your name and order number with your payment. Want to change your own bank account number? Contact us.