Second Chance
Second Chance
Love at second sight.What's Second Chance?
At Coolblue, we give products a second chance when a customers returns them. Of course, we do check first if for example the washing machine or tablet still works. Only products that are in a good condition and still work properly, get a second chance at Coolblue. You buy a Second Chance product with a discount, which is good for your wallet and the environment. You also receive the same warranty as with a new purchase.
Highlighted Second Chance categories
How does a product become Second Chance?
1. Product arrives
The product arrives in our warehouse. Here, our experts will check if the product is complete and works properly. We also check if it has scratches and how bad they are
2. Photos from every side
When the product has ben checked, our experts clean it. We delete all saved data and make photos. This way, you'll see what the condition of the Second Chance product is right away.
3. Ready for sale
The product receives a sturdy packaging and appears on our Second Chance page. Thanks to the discount, you'll have a good deal and you save money.
What types of Second Chance products are there?
Second chance like new
The product has been removed from the packaging and might have been tested. The product is indistinguishable from new.
Second Chance with signs of wear
The product has light traces of use and might have been used once. There can be very small scratches on the edge, side, or bottom of the product. There'll never be scratches on the product's screen.
Second Chance with visible damage
The product has visible damages like scratches or dents on the product. The screen might have small scratches or dead pixels. The damages don't hinder the use of the product.
