Welcome to your environment! You can order everything from your assortment with your personal budget here.

You can always return to the normal Coolblue website by clicking here.

Your outstanding budget (incl. VAT) is always visible here, so you know exactly how much you can spend.

Customer Service

Payment options

How can I pay?

At Coolblue, you pay online or in the store.

Online
Online, you can pay with:

  • Bancontact
  • Credit card (Visa or Mastercard)
  • Paypal
  • Apple Pay
  • EcoCheques (only for our environmentally-friendly products)
  • Coolblue gift cards
  • Or select "Pay in the store" when you're going to pick up your order in one of our stores.

In the store
In the store, you pay with:

  • Bancontact
  • Credit card (Visa of Mastercard)
  • Cash
  • Apple Pay
  • EcoCheques and purchasing power premium (only for our environmentally-friendly products)
  • Coolblue gift cards

You can't pay your order in installments or at your door in case of delivery.

Can I pay afterwards?

No, you can't pay with Klarna, Riverty, or another provider of "afterwards payment". You can defer your payment by paying with your credit card. That's because it will be debited at a later time.

What is Coolblue's bank account number?

Chose to pay via bank transfer? You can transfer the money to our bank account: BE07310160125666. Always indicate your name and order number with your payment. Want to change your own bank account number? Contact us.

Can I pay with cash?

Yes, you can pay in cash if you place your order in our store. This is possible up to a limit of € 2999. You can reserve a product online and pay in the store or visit us to place your order. You can find the addresses and opening hours of all our stores here. We don't accept cash payments at the door or at the post office.

Can I have products delivered with 0% VAT?

No it's not possible to order products with 0% VAT. If you place a business order at Coolblue, you'll always receive a Belgian invoice and you can reclaim the VAT you pay via the VAT return. Just like your other business purchases.

How can I pay with EcoCheques?

This is possible online and in our Coolblue stores.

Online Online, you can pay with all EcoCheque providers (Edenred, Monizze, and Pluxee). Place an EcoCheque product in your shopping cart. Choose 'EcoCheques' in the payment step and finish the payment via the website of the EcoCheque provider. Is there a remaining balance after you've used your EcoCheques? You'll automatically return to the payment step to finish your order with another payment method.

In the store In the store, we accept all EcoCheque providers (Edenred, Monizze, and Pluxee). Bring your EcoCheques to one of our Coolblue stores. An employee will be happy to help you there.

How do I pay with purchasing power premium?

This is possible in all our stores or various eco-friendly products. Reserve your product online and choose "pay in store", or visit a store to place your order. It's not possible to use your purchasing power premium online.

Which products can I buy with EcoCheques and purchasing power premium?

You can recognize product that you can buy with EcoCheques or purchasing power premium by the "eco label" with a green leaf. Online. you can see the label on the product page under the green shopping cart button or in the table with product specifications. In the store, this label is on the card with the product information. You can find all eco product back on our EcoCheque page or in the Second Chance assortment. In addition, you can pay your Samsung or Huawei repairs for phones and tablets with EcoCheques or purchasing power premium.

Contact us

Our customer service is open today from 08:00.
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