Delivery and installation

We deliver most products on Sunday, except our larger products like washing machines. While you place your order, you can see the available delivery days.

Yes, choose the delivery location that suits you best during placing your order.

If you choose the entire day when you order, the delivery is free. If you choose a part of the day, you pay extra for the delivery of your order.

For small products, you can't choose a specific time slot. For large products delivered by CoolblueDelivers, you can choose a time slot of 4 hours at a fee. Depending on the chosen day and the time slot, you pay extra costs. You choose the time slot while you place your order. You can choose a morning, afternoon, or evening time slot.

When you place your order, you can choose a delivery moment that suits you from the available days. You receive a Track & Trace once we've shipped your package. You can find the current status and delivery time there.

The fastest way to get your order is to pick it up in the store. On the product page, you can see the stores that have that product in stock. Click the 'Pick up in the store' button and pick it up today.

We'll carry your product to just past the front door. Do you live in an apartment? We'll carry your appliance to the 4th floor via the stairs. With the elevator, no floor is too high. Check if our delivery driver can fit through all doorways, hallways, and the stairwell with the product. Also make sure that the product fits in the installation spot.

Delivery with extra (installation) service Did you choose one of our services? We'll carry your product to any desired spot in your house and connect it there for you. If the service is available, you can add it to your order on the page of your chosen product.

We only deliver heavy products like an American fridge to the ground floor.

• We'll place your product level in the desired spot.
• We'll connect the product.
• We'll take the packaging with us.
• We'll take your old appliance with us from the spot where you used it.
• We won't leave until everything works. Promised.

We take care of the recycling of your old product if you hand it in. You can hand in your product in multiple ways:

1. You give your old product to the Coolblue delivery driver when we deliver a new product to you. It's important that the old product has a comparable size and is ready at the front door.
2. Visit one of our stores and hand in your old product.

Of course, you can also bring your old electronics to the container park near you.