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Help with your product

Sony WF-C500 Black
Type of ear cushions:
In-ear
Noise canceling:
No
Average battery life:
10 hours

Read all tips here

Get started with your Sony earbuds

Whether you have wireless earbuds with noise canceling or wired earbuds, with your new Sony earbuds you can listen to music anytime, anywhere. In this article, you can read how to get started with your new earbuds. That way, you can listen to your favorite songs without problems.

How do you ensure a good connection with the Sony WF-1000XM3

Is the connection of your Sony earbuds weak and does this cause your music to hiccup? In this article, we'll explain how to ensure a good connection between your phone and Sony earbuds.

Get started with your Sony earbuds

Whether you have wireless earbuds with noise canceling or wired earbuds, with your new Sony earbuds you can listen to music anytime, anywhere. In this article, you can read how to get started with your new earbuds. That way, you can listen to your favorite songs without problems.

How do you put in your earbuds?

To enjoy music, you have to put your new earbuds in your ears well. This ensures higher sound quality and the earbuds fit in your ears better. In this article, we show you how to put the earbuds in your ears for each wearing method.

How do you adjust the sound of your Sony earbuds or headphones?

Via an equalizer, you can easily adjust the sound of your Sony earbuds or headphones. You can highlight the sound you find important and listen to a personalized sound. In this article, you can read how to use the equalizer in 4 steps.

Get started with Sony multipoint pairing

Your Sony headphones or earbuds automatically switch between 2 devices with multipoint pairing. You can do this via the Sony Headphones App. Connect your headphones to a smartphone that has this app, for example. You can then enable multipoint pairing and connect the headphones to the second device. You can read more about this in this article.

How do you clean your earbuds?

If you buy earbuds, you want them to work well. That's why it's important to regularly clean your earbuds. This way, you can enjoy the same quality of your music or podcast for longer. We'll explain how to clean the different parts of your wireless earbuds.

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In the store, we can take a good look at what's going wrong with your earbuds. Then we'll find a suitable solution together.

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