Fitbit support
Set up and update Fitbit
You just received your Fitbit, so you're getting started right away. But how do you pair your Fitbit with your smartphone? We'll explain how to do that here and how to reset your Fitbit in case of problems.
Do you have a different problem with your Fitbit? Contact the Fitbit customer service. They'll help you solve the problem.
Solve problems with your Fitbit
Doesn't your Fitbit respond when you press a button? Doesn't your smartwatch register your steps? You can solve many problems yourself. We'll explain how to solve each problem here.
Problems with connecting to your smartphone
Sometimes, your Fitbit doesn't connect properly to your smartphone. You can easily solve connection problems between your Fitbit and smartphone yourself. We'll explain how you can do this here.
Problems with saving data and accuracy
Fitbit smartwatches measure your steps, heart rate, and calorie consumption. Sometimes, it can happen that your Fitbit doesn't register some steps. How's that possible? Read it here.
Tips for using your Fitbit
It can be annoying if your Fitbit shuts down and you can't track your workout. We'll give you some tips on how to extend your battery life, what you can do with the Fitbit app, and how it helps you with your exercise performance.
