What's a white goods subscription?

This is how a Coolblue white goods subscription works

1

Order your subscription Choose the white goods product that best suits you and order your subscription via the product page.

2

We deliver and install it at your house Our delivery drivers will deliver your white goods product to your house at the agreed-upon time, place it in the right spot, and connect it for you for free.

3

Always get quick service Did your new product break accidentally? We'll replace or repair it within 2 working days.

Frequently asked questions

Frequently asked questions Frequently given answers.

Frequently asked questions Frequently given answers.

Is a white goods subscription a kind of payment in installments?

No, a subscription isn't a way to pay in installments, but you make a lease payment to Coolblue. Coolblue remains the owner of the product for the duration of the subscription.

What's the minimum term of a subscription?

You always rent the washing machine for a minimum of 12 months. After that, the subscription can be canceled monthly without giving any reason. Coolblue will pick up the product from you for free and processes it in an environmentally-friendly manner.

How does the payment for a subscription work?

You first have to make a one-time payment. This varies between € 48 and € 199, depending on the product. After that, you pay a fixed amount per month via direct debit. The monthly amount differs per product. We'll charge the subscription costs to your account around the 27th of each month. A subscription month at Coolblue runs from the 27th to the 26th of the next month, and you always pay in advance for the next month.

Why do you pay more subscription costs the first time?

What if my product is defective?

Contact us via abonnementen@coolblue.nl or via 03 - 80 82 700. We'll do our best to repair your appliance as quickly as possible. If we can't, we'll provide a replacement product. With white goods and kitchen appliances, you'll get a replacement within 2 working days.

Do I always receive a new product?

Yes, you always get a new product.

Can I transfer my subscription to someone else?

Yes, you can. You have to contact us for that. You can do this by sending an email to abonnementen@coolblue.nl or by calling 03 - 80 82 700

View all questions and answers

View all questions and answers

1. A

   1. AEG white goods subscriptions

2. B

   1. Beko white goods subscriptions
   2. Bosch white goods subscriptions

3. F

   1. Frequently asked questions on our Coolblue white goods subscriptions

4. S

   1. Samsung white goods subscription
   2. Siemens white goods subscriptions

5. W

   1. Wisberg white goods subscriptions

6. Advice

   1. Everything on coffee machine subscriptions
   2. Why do you pay more subscription costs the first time?