Google Nest Hello Wired

Product information

Key specs

Type of image definition support

UXGA (1200p)

2-way audio

Review event

Subscription needed for full use

IP certification

IPX4

Type of image definition support	UXGA (1200p)
2-way audio
Review event
Subscription needed for full use
IP certification	IPX4

View all specifications

View all specifications

Pros and cons

According to our doorbell expert

• Because the doorbell has HDR, details and contrasts are more visible.
• You can connect the bell to the existing wiring of your doorbell.
• Pair the doorbell with the Google Assistant to make it work with your other smart devices.
• You need a 12V bell transformer to install the Google Nest Hello.
• To fully use the smart doorbell, you need a Google Nest Aware subscription that's available from € 50 per year.

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Description

Note: the smart doorbell isn't easy to install, so we recommend you use a professional installation service if you're not very handy.

The Google Nest Doorbell Wired lets you know who's in front of your door anytime, anywhere. Replace your current wired doorbell with this smart Google Next doorbell. The doorbell streams 24/7, allowing you to watch live at any time. Have a Google Nest Aware subscription? This smart doorbell recognizes family and friends via facial recognition in that case, and sends you a separate update in the app. You can also address your visitors with a press of a button using the built-in microphone and speakers, or by picking one of the pre-programmed messages. All images are stored in the cloud. This has secure encryption, ensuring all of your material is safely stored.

Note: the smart doorbell isn't easy to install, so we recommend you use a professional installation service if you're not very handy.

The Google Nest Doorbell Wired lets you know who's in front of your door anytime, anywhere. Replace your current wired doorbell with this smart Google Next doorbell. The doorbell streams 24/7, allowing you to watch live at any time. Have a Google Nest Aware subscription? This smart doorbell recognizes family and friends via facial recognition in that case, and sends you a separate update in the app. You can also address your visitors with a press of a button using the built-in microphone and speakers, or by picking one of the pre-programmed messages. All images are stored in the cloud. This has secure encryption, ensuring all of your material is safely stored.

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Tips for using this product

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

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This is what you get

• Manual (991.77 KB)
• Call connection
• Wedge of 15 inches
• Unlocker
• Stone drill
• Window sticker
• Mounting support
• Extension wires
• Plugs
• Screws

This is what you get

• Manual (991.77 KB)
• Call connection
• Wedge of 15 inches
• Unlocker
• Stone drill
• Window sticker
• Mounting support
• Extension wires
• Plugs
• Screws

View all content

Key specs

Type of image definition support

UXGA (1200p)

2-way audio

Review event

Subscription needed for full use

IP certification

IPX4

Type of image definition support	UXGA (1200p)
2-way audio
Review event
Subscription needed for full use
IP certification	IPX4

View all specifications

View all specifications

Complete your purchase

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Reviews

309 reviews

8,8/10 (309 reviews)

Rating

158 reviews with 5 stars

5 stars 0 reviews

128 reviews with 4 stars

4 stars 0 reviews

16 reviews with 3 stars

3 stars 0 reviews

6 reviews with 2 stars

2 stars 0 reviews

1 reviews with 1 star

1 star 0 reviews

Rating per section

Installation ease

8,0

Image quality

9,0

Functionality

8,0

Customer images

Most helpful reviews

9,3/10

Very nice product within the Nest lineup.

• Integration Nest ecosystem
• 24/7 recording, not just when a call is made
• Maybe easy to steal?

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• Dennis zandvliet
• 23 June 2018
• Automatically translated from Dutch

8,7/10

Top product, but theft is so easy!

• Literally stolen within 2 minutes

Read full review

• Susanne
• 23 November 2018
• Automatically translated from Dutch

8,7/10

If you are looking for a new gadget, definitely purchase thi

• HD Image
• Easy to install via the Nest App
• No BelTrafo included

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• Krishen
• 25 June 2018
• Automatically translated from Dutch

8,7/10

I can't live without it now

• Easy to use
• Video and audio are great
• Installation is really not easy

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• Matthias
• 1 August 2018
• Automatically translated from Dutch

10/10

Good device, excellent image during the day and at night

• Uses existing wiring, even 2-wire
• Wi-Fi simple, setup via smartphone with bluetooth
• Must have 24Volt bell, most bells are 8V or 12Volt,

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• Frank van hevel
• 2 December 2018
• Automatically translated from Dutch

10/10

No regrets for a moment

• Great sound and picture even at night.
• Sleek design
• Installation is much difficult to describe

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• Monique mennings
• 1 August 2021
• Automatically translated from Dutch

10/10

Nice doorbell

• You always know who is standing (combi Hub)
• Assistant calls over all google speakers
• Installation is not easy for everyone

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• M. mulder
• 1 November 2021
• Automatically translated from Dutch

9,3/10

Nice functional bell with camera

• Works great with a wireless Honeywell bell.
• No bell included

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• Rigo kris
• 7 December 2019
• Automatically translated from Dutch

8,0/10

Great doorbell

• clear picture
• app is easy to use
• gong installation a bit unclear

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• Savanna
• 5 January 2022
• Automatically translated from Dutch

6,7/10

Nice product, but unusable as an intercom for the time being

• Intercom with the front door
• Depending on the phone you use, the person at the door will receive a loud echo of his or her own voice during a conversation via the Nest Hello.

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• Bas leeflang
• 13 January 2020
• Automatically translated from Dutch

9,3/10

Very nice product within the Nest lineup.

• Integration Nest ecosystem
• 24/7 recording, not just when a call is made
• Better than competing bubbles
• Maybe easy to steal?

I had been looking forward to the Nest Hello for some time. When this became available, I ordered directly from Coolblue. Below I will explain what I think of it.

- Why the Nest Hello?
I've been looking at smart doorbells for some time now. There is nothing more annoying than missing a Coolblue package because the postman has already left before I have walked down from the attic. But I also wanted to combine the doorbell with permanent video surveillance. As a result, most doorbells from other manufacturers fell off. Moreover, I am already comfortable in the Nest ecosystem. I already use a Thermostat (v3), various smoke detectors and a Nest Cam Outdoor. Like the other Nest products, I think the Hello looks nice, better than the products of the competition.

- Installation
As clearly described by Coolblue (and Nest), you cannot just install the Nest. Most Dutch households have an 8V doorbell system and Nest needs 16V-24V AC. So that was first shopping around at various electronics stores. In my case I needed: a 24V bell transformer and a new bell that works on 24V.

You don't necessarily have to be a rocket scientist to connect a few things, but if you have paid a bit of attention at school, it is easy to follow. In my case I asked my father to help me, I was too busy with Pokémon at school. No messing around: it's a matter of connecting the bell transformer, replacing the bell, connecting wires correctly and connecting and mounting the Nest Hello.

The Nest app on the phone helps with this. Before you start, you scan the QR code on the back of the Nest Hello and you will see a step-by-step plan that you basically simply have to carry out. Can't really go wrong. At the end of this step-by-step plan, the newly connected Nest Hello will immediately be provided with configuration and you will soon see your first images.

Afterwards I installed the supplied 15 degree wedge. As a result, the frame fell away neatly, leaving me with more garden in view.

It remains to be seen how long Hello will hang without being stolen. With a paperclip or (supplied) 'sim card ejector' you can release the bell in no time.

- Usage
The Nest Hello does exactly what I want it to do: I can look outside via the app and when someone rings the bell, I receive a notification on my phone within moments. You can then choose to speak (similar to an intercom) or have one of the pre-programmed default answers spoken. These were already available in Dutch.

The first use was a bit different than I was used to with the Nest Cam Outdoor. I couldn't start watching video right away (apparently the Nest Aware demo wasn't activated yet). The camera also reacted somewhat slowly when viewing live images or having the standard answers spoken. But after an hour it was much better. I suspect an over-the-air update was available. Unable to check. After this hour everything works 100% smoothly and satisfactorily.

The sound is also different. On the Nest Cam Outdoor I can listen and hear background noise (birds, giant airplanes at 300 meters altitude) but the Nest Hello seems to apply some kind of suppression so that you only hear sound from the microphone after the microphone is pushed open by loud noises . In practice this works fine: as soon as someone walks through the garden gate, that person generates so much noise that I can follow everything. I hardly hear birds, but those planes go well luckily.

Which is a pity at the moment: sound from the other party is recorded, but if you speak through the intercom yourself, this is not recorded due to the sound suppression. If you look back images you will only hear the opponent speak. I had read this before, not a big problem, but hope this will be fixed with an update.

The image is (especially when you select image quality 'High') very good. The 4:3 aspect ratio is also nice, so that people fit well into the picture. The fisheye effect is present, but people are easy to recognize. The infrared mode works fine at night.

Nest Hello also recognizes people if you use Nest Aware. You will then see push notifications on your phone in which the name of the person is mentioned. Not necessarily an added value on the phone (because a screenshot is shown immediately) but I can imagine that this comes into its own with a Google Speaker (no Google speaker in the house).

Funny: you can set quiet times where the physical bell in the house does not go off, but you only receive a notification via the Nest app. Handy with sleeping children. Less convenient: you can only switch it on/off or switch it on via a timer (30, 60 or 90 minutes). I would rather see a timetable here, maybe that will come with an update as well. Oh, and I noticed during testing that sometimes the setting is ignored and the bell rings anyway. Can't figure out why that is yet.

- Finally
As far as I'm concerned, a couple of points should be picked up to make it a perfect product (sound of yourself must also be recorded when using the intercom, schedule for silence times instead of just a timer function). Nevertheless, I am extremely satisfied and I can't wait for all future Coolblue packages that I will no longer miss ;-)

• Dennis zandvliet
• 23 June 2018
• Automatically translated from Dutch

8,7/10

Top product, but theft is so easy!

• Literally stolen within 2 minutes

Super product, just bizarre how quickly it was stolen by the thief (we have the footage, unfortunately it was unrecognizable in the picture) even though I had it installed by a mechanic (from another online store) I would like a Nest again, But I'm very afraid that it will be stolen again immediately. They should anchor him better or give a loud signal or something when he gets disconnected. Because unfortunately that's how a child can do the laundry. Nest called; not reachable. Hopefully they will respond to my email for disabling our Nest Doorbell for the thief. Very sorry!!

• Susanne
• 23 November 2018
• Automatically translated from Dutch

8,7/10

If you are looking for a new gadget, definitely purchase thi

• HD Image
• Easy to install via the Nest App
• Face recognition
• No BelTrafo included

Recommended, looks nice!
Talk back via the Nest App, send standard messages to, for example, the postman.

You do have to buy a 24V bell transformer separately. Nest does not provide this as standard. (Something that is the case with the Ringpro)

Nest support does not indicate which bell transformers are suitable. In the Netherlands, most Bel Trafo's in the meter cupboard are standard 8 Volt.

In the end only 2 bell transformers could be found via the internet. Costs you extra between 20 and 50 euros.

All in all an expensive purchase because of the bell transformer which you have to look for/buy separately, but satisfied with it.

• Krishen
• 25 June 2018
• Automatically translated from Dutch

View all 309 reviews

Ombudsman for Insurance

• de Meeûssquare 35
• 1000 Brussels

02 547 58 71

info@ombudsman.as

Visit the website

Insure your doorbell

You can choose one of the ERGO Insurance policies below in your shopping cart. The insurance can be canceled every year, with the right to a refund of the overpaid premium.

These insurances are governed by Belgian law. ERGO is a German insurer. If you have a complaint, you can contact the Ombudsman van de Verzekeringen or our customer service.

Coverage

• Fall and impact damage Explanation
• Manufacturing errors outside the warranty Explanation
• Theft Explanation
• Water damage Explanation

What isn't covered?

• Damage caused by gross negligence isn't covered
• Damage that doesn't affect the product functioning (such as dents) isn't covered

ERGO Product insurance

• 3-year advance payment (13,33 per year) 39,99 one-time payment

Deductible

In case of damage, a deductible of 10% (repair) or 10% (theft) applies

• IPID (Insurance card)
• Terms & Conditions

Zorg voor een sterk en stabiel wifi signaal

Om live beelden te streamen met je slimme deurbel hebje een sterk en stabiel wifi...

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Om live beelden te streamen met je slimme deurbel hebje een sterk en stabiel wifi signal nodig bij je voordeur. Muren en deuren beperken het draadloze signaal. Lees daarom hoe je wifi bij je voordeur krijgt.

Specifications

Product

Product number

811843

Manufacturer code

NC5100EX

Brand

Nest

Warranty

2 years

Processing of your defect

Via Coolblue

Camera properties

Video doorbell

Type of image definition support

UXGA (1200p)

Video resolution width

1200 pixels

Video resolution height

1600 pixels

HDR support

Frames per second

30 fps

Horizontal viewing angle

160 °

Vertical viewing angle

160 °

Optical zoom function

Digital zoom function

Digital zoom

8

Fisheye

Night mode

Infrared light range

3 m

Other properties

Review event

Number of seconds to review event

5 seconds

Motion detection sensor

Built-in microphone

2-way audio

Facial recognition

Storage options

Cloud

Storage expandable

Store maximum period of local images

60 seconds

Number of days you can view for free

0 d

Subscription needed for full use

Monthly costs

6 euros

Recording function

Cloud recording function

Paid

Year introduced

2018

Introduction month

June

Connectivity

Built-in WiFi

Controlled via app

Controlled via Apple app

Controlled via Android app

Smart home platform

Google Assistant, Google Home, IFTTT, Samsung SmartThings

Power supply type

Power grid

Installation ease according to customers

Knowledge required

Physical properties

Height

11,7 cm

Width

4,3 cm

Depth

2,6 cm

Weight

122 g

Color

Black, White

Material

Plastic

Water-resistant

IP certification

IPX4

Privacy and security properties

Internet connection required

Manufacturer account required

Multi-factor authentication

Usage possible without cloud environment manufacturer

Expected date of last security update

January 2025

Expected frequency security updates

Each quarter

Personal information required

Type of information required

Personal information, Usage information