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Product information

Coolblue's Choice

This product is our choice for top-notch earbuds .
Coolblue's Choice

Key specs

Type of ear cushions
In-ear
Noise canceling
Yes
Quality noise canceling
High-end
Average battery life
8 hours
Sound quality according to customers
Excellent

Pros and cons

According to our earbuds expert
  • With active noise canceling, you can close yourself off from your surroundings.
  • You can adjust the sound preferences with the equalizer in the Sony Headphones app.
  • Thanks to the battery life of 24 hours, you can listen to your favorite music for long.
  • The noise canceling of earbuds reduces ambient noise a lot less effectively than that of headphones.
Product Expert earbuds

Description

The Sony WF-1000XM5 Black closes you off from your surroundings. These earbuds have active noise canceling. This means that the noise canceling reduces most of the ambient noise, so you're not bothered by your colleagues talking as much. You can turn the noise canceling on or off with a tap on the left earbud or adjust it in the Sony Headphones app. In the app, you can adjust the equalizer too. This allows you to adjust the bass to your liking, for example. Your music will sound more powerful as a result. You can enjoy your favorite music for along time. The earbuds have an 8-hour battery life, and the charging case has a 16-hour battery life. That way, you can listen to your music an podcasts for a long time. Thanks to the foam-rubber ear tips, you can enjoy a high-quality carrying comfort.
The Sony WF-1000XM5 Black closes you off from your surroundings. These earbuds have active noise canceling. This means that the noise canceling reduces most of the ambient noise, so you're not bothered by your colleagues talking as much. You can turn the noise canceling on or off with a tap on the left earbud or adjust it in the Sony Headphones app. In the app, you can adjust the equalizer too. This allows you to adjust the bass to your liking, for example. Your music will sound more powerful as a result. You can enjoy your favorite music for along time. The earbuds have an 8-hour battery life, and the charging case has a 16-hour battery life. That way, you can listen to your music an podcasts for a long time. Thanks to the foam-rubber ear tips, you can enjoy a high-quality carrying comfort.

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

Download the manual

Download the manual (2.95 MB)

This is what you get

  • Manual (2.95 MB)
  • 3 sizes silicone ear tips
  • USB-C to USB-A charging cable

This is what you get

  • 3 sizes silicone ear tips
  • USB-C to USB-A charging cable

Download the manual

Download the manual (2.95 MB)

Key specs

Type of ear cushions
In-ear
Noise canceling
Yes
Quality noise canceling
High-end
Average battery life
8 hours
Sound quality according to customers
Excellent

Reviews

Rating

73 reviews with 5 stars

54 reviews with 4 stars

13 reviews with 3 stars

6 reviews with 2 stars

0 reviews with 1 star

Rating per section

Sound quality
8,0
Wearing comfort
7,0
Design
7,7

Customer images

Most helpful reviews

Our expert review

Strong noise canceling and deep bass

  • Strong noise canceling
  • Good fit
  • Deep sound
  • Touch control earbuds too sensitive

With the Sony WF-1000XM5, I can isolate myself from my environment thanks to strong noise cancellation. Thanks to the intense and detailed sound, I am also completely absorbed in my favorite music. Unfortunately, the controls in the earbuds are sensitive, so I don't always have control over my music.

Strong noise canceling
I immediately noticed how strong the noise canceling of these earplugs is. Normally I notice a difference between the noise canceling of headphones and that of earbuds, but in this case the noise canceling of the earbuds is worthy of headphones. The noise canceling strongly isolates me from my surroundings, so I don't hear any noise on a train.

Earplugs fit comfortably in my ears
I had some trouble finding the right fit, but here's a trick. When I want to put the earphones in, I first make sure that the eartips are firmly in my ear canal. Then I rotate the earbuds so that they sit firmly in my ears and do not fall out easily. The ear tips themselves are sturdier than silicone ear tips as those of the WF-1000XM5 also have memory foam. This makes the eartips shape to my eyes and feel nice in my ears. This is comfortable when you listen to music for a long time.

Touch controls too sensitive
The earbuds are sensitive to touch controls, which you can use to adjust the noise cancellation and fast forward your songs. I find them very sensitive, so he responds very quickly to the smallest, unconscious, touches. This makes me lose control over my music at times.

Get lost in the music
I think the sound quality of these earbuds is very high. The bass sounds are solid and this is not at the expense of midrange and high tones. This allows me to listen to intense and balanced sound, making rock music and electronic music sound as if I am there live. That is why this earplug is suitable for fans of these music styles. If you like podcasts or less intense music, I don't recommend this earbud.

  • Maurits. audio specialist
  • 7 September 2023
  • Automatically translated from Dutch
7,6/10

Mixed feelings

  • Beautiful sound
  • Memory foam caps are nice
  • Noise cancellation is very good
  • Moderately adjustable operation on the buds

If you like very good music quality and you care less about peripheral matters such as operation and build quality, then these are the buds for you. If you're someone who looks more at the big picture, like me, then you might have to think twice about these earphones.
I bring this review under the heading "Yes, recommended" because I think "No, not recommended" is a bit too much, but actually my opinion is somewhere in between.
The earplugs are pricey and you expect top quality for that. Starting with the positives:

1. The music quality is very good. With headphones as my previous music player, I was a bit skeptical that earbuds could also provide the music experience I was used to from headphones. However, my expectations were far exceeded. The sound is full, no facets of songs are lost, the bass is good and even 8D audio feels spacious.
2. The memory-foam caps are very pleasant and ensure that the noise canceling comes into its own even better, because it takes the shape of your ear and closes things extra well. There is also a function in the app that allows you to check how airtight it is, which is also useful when choosing the right caps. Because of these caps I can also hold the buds in for hours without them getting annoying (and luckily the battery allows that).
3. Sony supplies four pairs of earplugs, so that (hopefully) each ear can find a suitable earplug.
4. The case is very small, making it easy to fit in your pocket.

But unfortunately there are also some disadvantages to these earplugs:

1. The first thing I ran into was the ability to set the function of each "tap" on my buds. At the moment you can set a preset per earpiece: Ambient Sound Control/Quick Access, Playback Control or nothing. In the first option there is an action, double tap, that is not linked to any action. I would like to do that so that I could solve drawback number 2. And I would prefer to be able to set any action in addition to presets.
2. Sony offers a feature called "speak to chat" for the buds. This ensures that when you talk, the buds go into a kind of transparent mode: sound that the buds hear is amplified, the noise cancellation stops and the music pauses. However, this only happens when you talk yourself. If someone says something back and it takes longer than the set time threshold, the music will play again, the noise cancellation will switch back on and you will no longer hear your conversation partner. I would like to be able to turn this option off and on myself, for example with that double tap that does nothing now (this is possible with the Sennheiser Momentum 3 True Wireless, for example). At the moment I have to take off my earplugs to hear someone, so that the memory-foam earphones go back to their normal state and the buds are a bit less comfortable afterwards.
3. The quality of the box is poor. I think the size of the case was a higher priority than the quality of the case. The plastic is very thin and therefore feels a bit cheap. In addition, there is already a smudge on my case where the matte has been wiped away. I hope I can still get it off.
4. Although the build quality of the buds themselves is better, the material is very slippery, which makes taking the earbuds out of the case a bit awkward at times. In addition, you can easily leave fingerprints and dust sticks.

All in all, some mixed feelings. I have long read reviews of various buds and I wonder whether I find the additional price compared to competing buds to be justified with the above positive and negative points.

  • Eran
  • 30 August 2023
  • Automatically translated from Dutch
10/10

Undisturbed enjoyment of beautiful sound

  • Good noise cancellation
  • Super nice sound
  • Comfortable
  • Pricey

Both the noise canceling and the sound are very impressive. The earphones are easy to use and quick to use.

  • Esther
  • 9 August 2023
  • Automatically translated from Dutch

Ombudsman for Insurance

  • de Meeûssquare 35
  • 1000 Brussels
02 547 58 71

Insure your earbuds

You can choose one of the ERGO Insurance policies below in your shopping cart. The insurance can be canceled every year, with the right to a refund of the overpaid premium.
These insurances are governed by Belgian law. ERGO is a German insurer. If you have a complaint, you can contact the or our customer service.
Sony WF-1000XM5 Black

Coverage

  • Fall and impact damage
  • Water damage
  • Theft (Optional)

What isn't covered?

  • Damage caused by gross negligence isn't covered
  • Damage that doesn't affect the product functioning (such as dents) isn't covered

ERGO Mobile device insurance excluding theft

  • Can be canceled monthly (38,28 per year) 3,19 per month
  • 2-year advance payment (22,50 per year) 44,99 one-time payment

ERGO Mobile device insurance including theft

  • Can be canceled monthly (47,88 per year) 3,99 per month
  • 2-year advance payment (29,50 per year) 59,00 one-time payment

Deductible

In case of damage, a deductible of 10% (repair) or 20% (theft) applies

Specifications

Product

Product number
930335
Manufacturer code
WF1000XM5B.CE7
Brand
Sony
Warranty
2 years
Processing of your defect
Via Coolblue

Physical properties

Weight in grams
5,9 g
Color
Black
Material
Plastic
Built-in microphone
Yes

Resistance

Water-resistant
Yes
Water resistance
Splash proof
IP certification
IPX4

Connection

True wireless earbuds
Yes
NFC
No
Compatible with applications
Yes
Application options
Adjust ambient awareness, Adjust noise canceling, Installation help, Personalize control buttons, Personalize sound, Personalize speech assistant, Read battery status, Update firmware
Compatible with voice assistant
Google Assistant, Siri

Bluetooth

Bluetooth
Yes
Bluetooth version
5.3
Multipoint pairing
Yes

Power supply

Power supply type
Rechargeable battery
Average battery life
8 hours
Charging case
Yes
Battery life case
16 hours
Wireless charging
Yes
USB port
Yes

Quality

Hi-Res audio
Yes
Sound quality according to customers
Excellent
Carrying comfort according to customers
Standard

Sound

Sound reproduction
Spatial audio, Stereo
Noise canceling
Yes
Quality noise canceling
High-end
Adjustable noise canceling
Yes
Volume limit
No

Sound according to expert

Tested by expert
Yes
Bass
Balanced
Mid tones
Present
Treble
Balanced
Equalizer
Yes

Casing

Headphones wearing method
Earbud
Type of ear cushions
In-ear
Remote control on ear cups
Yes
Physical buttons ear cups
No
Touchpad ear cup
Yes
Volume control ear cup
Yes

Accessories

Earbuds (sleeves) included
Yes
Number of earbuds (sleeves) included
4
Size
M, S, XL, XS
Headphones adapter included
No
Airplane adapter included
No

This is the one

Sony WF-1000XM5 Black
Sony WF-1000XM5 Black
Color: Black
249,-
Delivered tomorrow
Available for pickup even sooner
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