Eufy Video Doorbell Dual 2 Pro with HomeBase 2

Product information

Key specs

Image quality according to customers

Excellent

2-way audio

Average battery life

180 days

Review event

Subscription needed for full use

Image quality according to customers	Excellent
2-way audio
Average battery life	180 days
Review event
Subscription needed for full use
IP certification	IP65

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View all specifications

Pros and cons

According to our doorbell expert

• This doorbell has 2 cameras, so you won't miss a single thing and can see exactly who and what's at your door.
• The doorbell distinguishes acquaintances, strangers, pets, and packages.
• Thanks to the rechargeable battery, the doorbell can be installed both wirelessly and wired.
• The 16GB internal memory of the base station isn't expandable.
• You need a strong WiFi signal where you'll install the doorbell.

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Description

With this Eufy Video Doorbell Dual 2 Pro with HomeBase, you never miss anything that happens at your front door. That's because this smart doorbell has 2 cameras, one above and one below. As a result, the camera doesn't have blind spots and you can see people at your door from top to bottom. In addition, the bottom camera recognizes also recognizes packages. The Eufy Doorbell 2 Pro has 2 sensors to detect people. That's how the doorbell recognizes even more accurately whether you have family, an animal, or a stranger at your door. The included HomeBase has built-in storage, so you don't need a subscription to watch the footage. First, connect the base station to your router with an ethernet cable. After this, it recognizes your WiFi, so the base station can connect wirelessly to your WiFi.

With this Eufy Video Doorbell Dual 2 Pro with HomeBase, you never miss anything that happens at your front door. That's because this smart doorbell has 2 cameras, one above and one below. As a result, the camera doesn't have blind spots and you can see people at your door from top to bottom. In addition, the bottom camera recognizes also recognizes packages. The Eufy Doorbell 2 Pro has 2 sensors to detect people. That's how the doorbell recognizes even more accurately whether you have family, an animal, or a stranger at your door. The included HomeBase has built-in storage, so you don't need a subscription to watch the footage. First, connect the base station to your router with an ethernet cable. After this, it recognizes your WiFi, so the base station can connect wirelessly to your WiFi.

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Tips for using this product

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

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This is what you get

• Manual (8.56 MB)
• Eufy Homebase 2
• Network cable
• Power adapter
• Mounting plate
• Wedge of 15°
• Extension wires
• Plugs
• Screws
• Release pin

This is what you get

• Manual (8.56 MB)
• Eufy Homebase 2
• Network cable
• Power adapter
• Mounting plate
• Wedge of 15°
• Extension wires
• Plugs
• Screws
• Release pin

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Key specs

Image quality according to customers

Excellent

2-way audio

Average battery life

180 days

Review event

Subscription needed for full use

Image quality according to customers	Excellent
2-way audio
Average battery life	180 days
Review event
Subscription needed for full use
IP certification	IP65

View all specifications

View all specifications

Complete your purchase

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Reviews

398 reviews

8,6/10 (398 reviews)

Rating

213 reviews with 5 stars

5 stars 0 reviews

137 reviews with 4 stars

4 stars 0 reviews

26 reviews with 3 stars

3 stars 0 reviews

21 reviews with 2 stars

2 stars 0 reviews

1 reviews with 1 star

1 star 0 reviews

Rating per section

Installation ease

7,8

Image quality

8,7

Functionality

8,3

Vormgeving

4,0

Most helpful reviews

8,7/10

Recommended in all areas, except for response speed on 4G.

• Visitor auto answer
• Picture & sound fantastic
• connection speed too slow

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• Gert wouters
• 6 November 2022
• Written for: Eufy Video Doorbell Dual 2 Pro Expansion
• Automatically translated from Dutch

8,0/10

A good bell with some teething problems

• See who is at the door from a distance
• Two cameras
• Does not charge sufficiently with standard bell transformer

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• Jan coenen
• 11 March 2022
• Written for: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
• Automatically translated from Dutch

4,0/10

Mail deliverers are already gone before the app connects

• Easy to install. Although something didn't fit and we had to crop it.
• There is such a delay in the line that if you pick up and talk they are already gone. This defeats the purpose of this product in my opinion

Read full review

• Sanny
• 7 January 2023
• Written for: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
• Automatically translated from Dutch

6,0/10

Not good enough

• No subscription required
• Quality camera
• Goes offline out of nowhere

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• Kim cillessen
• 18 July 2022
• Written for: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
• Automatically translated from Dutch

6,7/10

Eufy cannot deliver on the promise at this time

• Very good image quality
• Dual camera with wide viewing angle
• Base station must be ridiculously close to the doorbell

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• John
• 30 December 2022
• Written for: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
• Automatically translated from Dutch

4,7/10

Way too expensive for what it is

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• Domenico maniscalco
• 23 October 2022
• Written for: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
• Automatically translated from Dutch

8,7/10

Recommended for a good call without a subscription.

• Tight black bell, but big
• Runs on battery, so no wiring required.
• Notifications don't always come in right away, but that could also be due to my older phone.

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• Hubert
• 30 June 2022
• Written for: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
• Automatically translated from Dutch

10/10

Good purchase!

• Easy to operate
• Set up quickly

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• Ja moes
• 8 July 2022
• Written for: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
• Automatically translated from Dutch

8,0/10

Lots of functionality for that price.

• Connection to existing transformer is possible.
• No subscription required.
• Relatively slow operation of the app.

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• Peter
• 2 December 2022
• Written for: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
• Automatically translated from Dutch

10/10

I've had the doorbell super bell for two weeks now

• The eufy doorbell works well and is fast
• Quality is good
• No

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• Martin
• 31 July 2022
• Written for: Eufy Video Doorbell Dual 2 Pro Expansion
• Automatically translated from Dutch

8,7/10

Recommended in all areas, except for response speed on 4G.

• Visitor auto answer
• Picture & sound fantastic
• Extensive options in the app
• connection speed too slow

More and more often you order something online. Fortunately, with the corona behind us, working from home has also been significantly reduced. That's why for some time now the Netatmo doorbell is FULL of bugs. He had to go. We've been fully satisfied with Eufy's surveillance cams for some time, so that's why we tested their doorbell as well.

Where you can pair the cameras to the homebase with two clicks, I needed 4 attempts at the doorbell. I did exactly the same, but with the fourth it was successful at first. Mine was a second choice, maybe some bits from the previous owner were still flying around? In any case, the connection is now super stable.

Picture and sound quality are superb. Whether the sun is directly in the camera, or it is pitch dark, you will still be able to recognize your visitor perfectly. With the dual camera function, you essentially have it completely in view.
Packet detection also works fine. If the camera somehow recognizes a box, you will be notified.

A lot has been written on the web about whether or not these doorbells are HomeKit compatible. Once and for all: you can connect the Eufy cameras with Apple HomeKit without any problems, NOT the doorbell. Strange but true.
However, if you have HomeBridge running, there are some plugins that can do that. The setup is done in 1-2-3 and voilà, you have a perfectly working doorbell in HomeKit.
Only pay attention to the settings if you use the doorbell on battery (yes, that works too), what if you have HomeKitSecureVideo active, or refresh the image every minute, the battery will be empty in no time. Here it receives a constant 24V AC voltage from the doorbell transformer.

A nice addition: when you ring the bell, a (can be switched off) gong sounds on the homebase. It is centrally located on the ground floor and is sufficiently loud. An extra bell is therefore not necessary if you do not have a smartphone in your pocket at home.

Now the big downside of apparently every video doorbell: it takes forever before you have a conversation with the visitor.
People ring the doorbell and at home on WiFi there is a connection within ten seconds. Once on 4G, it quickly takes half a minute and longer.
The HomeBase is ten meters from the bell. There is a glass and a wooden door as an obstacle. On the other side of the wall is the WiFi access point. The app shows full WiFi signal strength, so it won't be that. A OneUp internet subscription with Telenet. Full gigabit download and the full 40 megabit upload according to Speedtest. So it won't be.
Netatmo was also guilty of this.
An important reason to get rid of the Netatmo was just that. Yet we keep the Eufy, because you can automatically play a self-recorded message between certain hours.
Since being able to answer quickly is mainly for those parcel carriers, the message can serve this purpose. Actually even better; being at work you often can't answer right away.

One last drawback: As an AppleWatch user, you just get to hear a "pong" when the doorbell rings. A very quick glance at the watch reveals the Eufy emblem. I catch myself not reading the text and think it's a motion alert from the cameras. One might as well have rang the bell.
On the iPhone you can choose a different signal when ringing the bell. Not on the Watch. It's about time Apple did something about it.

• Gert wouters
• 6 November 2022
• Written for: Eufy Video Doorbell Dual 2 Pro Expansion
• Automatically translated from Dutch

8,0/10

A good bell with some teething problems

• See who is at the door from a distance
• Two cameras
• Face recognition
• Does not charge sufficiently with standard bell transformer

Quality of the image is good enough to be able to see who is at the door. Because it has facial recognition and human recognition, you are less likely to receive a false report.
Because there are 2 cameras on it, the bell consumes a lot of power, so that the bell runs empty and cannot be recharged sufficiently with a transformer of 8VA. A minimum of 40VA is recommended, but standard bell transformers in the Netherlands are not that heavy.
There is no support for HomeKit and Google Assistant is flawed. If motion is detected, the call button will not work. Hopefully this is a software issue and will be resolved later.
Since amazon is the sales partner of eufy, you will not receive support if you cannot prove that you have bought from amazon. As a result, you can only get support via coolblue and not on the eufy/anker support forums.
If you view the live camera images, it regularly freezes when you use the split view. Hopefully also a software problem that will be solved soon.
As long as the bugs don't show up, a good and fine bell.

• Jan coenen
• 11 March 2022
• Written for: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
• Automatically translated from Dutch

4,0/10

Mail deliverers are already gone before the app connects

• Easy to install. Although something didn't fit and we had to crop it.
• There is such a delay in the line that if you pick up and talk they are already gone. This defeats the purpose of this product in my opinion

We got this product because we are often not at home for the packages and could tell them where to put it, but before the app is opened and you can record, they are already gone. For one patient, ringing the doorbell works, but the conversation is so delayed that you mix up half sentences and it doesn't work well either.

• Sanny
• 7 January 2023
• Written for: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
• Automatically translated from Dutch

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Ombudsman for Insurance

• de Meeûssquare 35
• 1000 Brussels

02 547 58 71

info@ombudsman.as

Visit the website

Insure your doorbell

You can choose one of the ERGO Insurance policies below in your shopping cart. The insurance can be canceled every year, with the right to a refund of the overpaid premium.

These insurances are governed by Belgian law. ERGO is a German insurer. If you have a complaint, you can contact the Ombudsman van de Verzekeringen or our customer service.

Coverage

• Fall and impact damage Explanation
• Manufacturing errors outside the warranty Explanation
• Theft Explanation
• Water damage Explanation

What isn't covered?

• Damage caused by gross negligence isn't covered
• Damage that doesn't affect the product functioning (such as dents) isn't covered

ERGO Product insurance

• 3-year advance payment (8,66 per year) 25,99 one-time payment

Deductible

In case of damage, a deductible of 10% (repair) or 10% (theft) applies

• IPID (Insurance card)
• Terms & Conditions

Specifications

Product

Product number

892416

Manufacturer code

E8213G11

Brand

Eufy

Warranty

2 years

Processing of your defect

Via Coolblue

Camera properties

Video doorbell

Video resolution width

2560 pixels

Video resolution height

1920 pixels

HDR support

Frames per second

15 fps

Horizontal viewing angle

160 °

Vertical viewing angle

90 °

Optical zoom function

Fisheye

Night mode

Infrared light range

5 m

Image quality according to customers

Excellent

Other properties

Review event

Motion detection sensor

Built-in microphone

2-way audio

Facial recognition

Storage options

Cloud, Internal memory

Storage expandable

Store maximum period of local images

30 days

Number of days you can view for free

30 days

Subscription needed for full use

Recording function

Cloud recording function

Paid

Year introduced

2022

Introduction month

February

Connectivity

Built-in WiFi

Controlled via app

Controlled via Apple app

Controlled via Android app

Smart home platform

Amazon Alexa, Google Assistant, Google Home

Power supply type

Power grid, Rechargeable battery

Average battery life

180 days

Installation ease according to customers

Average

Physical properties

Height

16,5 cm

Width

5,5 cm

Depth

2,97 cm

Weight

350 g

Color

Black

Material

Plastic

Water-resistant

IP certification

IP65

Privacy and security properties

Internet connection required

Manufacturer account required

Multi-factor authentication

Usage possible without cloud environment manufacturer

Expected date of last security update

September 2025

Expected frequency security updates

Each quarter

Personal information required

Type of information required

Country stored data, Voice commands