Arlo Ultra 2 Security Camera 4K White Duo Pack

Product information

Key specs

Usage location

Outdoors

Infrared lighting

Built-in WiFi

Compatible with smartphone / apps

Storage options

Cloud

Usage location	Outdoors
Infrared lighting
Built-in WiFi
Compatible with smartphone / apps
Storage options	Cloud
Battery (power source)
Water-resistant

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View all specifications

Pros and cons

According to our IP camera expert

• With a 180-degree viewing angle, you can keep an eye on a larger part of your home or garden compared to similar cameras.
• Your information and footage are stored in the EU, which is good for your privacy.
• With the digital Auto Zoom function, the camera zooms in automatically and tracks any movement.
• You need good reception from the base station where you set up the cameras.
• If you choose cloud storage, you need an Arlo Secure subscription.

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Description

This Arlo Ultra 2 4K Duo Pack includes 2 security cameras that record in very high 4K resolution and a base station. The viewing angle of 180 degrees makes it possible to see what's happening in large indoors or outdoor spaces. The HDR allows you to zoom in sharply on details. The cameras have a built-in siren and floodlight to scare off unwanted guests and it records in color in the dark. Because the camera works on batteries, you don't need to install them close to a socket. With average use, the battery lasts 6 months. Footage can be stored in the Arlo Secure Cloud, but you need a subscription for that. After a 30-day free trial, you pay € 4,99 per month. Or choose a subscription for maximum 4 cameras for € 11,99 per month. You can connect the IP cameras to different smart home platforms, like Google Assistant and Alexa.

This Arlo Ultra 2 4K Duo Pack includes 2 security cameras that record in very high 4K resolution and a base station. The viewing angle of 180 degrees makes it possible to see what's happening in large indoors or outdoor spaces. The HDR allows you to zoom in sharply on details. The cameras have a built-in siren and floodlight to scare off unwanted guests and it records in color in the dark. Because the camera works on batteries, you don't need to install them close to a socket. With average use, the battery lasts 6 months. Footage can be stored in the Arlo Secure Cloud, but you need a subscription for that. After a 30-day free trial, you pay € 4,99 per month. Or choose a subscription for maximum 4 cameras for € 11,99 per month. You can connect the IP cameras to different smart home platforms, like Google Assistant and Alexa.

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Tips for using this product

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

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This is what you get

• Manual (5.95 MB)
• Rechargeable battery (2x)
• Charging cable
• Magnetic Wall Mount
• Screw set
• Arlo SmartHub
• Network cable
• Power adapter

This is what you get

• Manual (5.95 MB)
• Rechargeable battery (2x)
• Charging cable
• Magnetic Wall Mount
• Screw set
• Arlo SmartHub
• Network cable
• Power adapter

View all content

Key specs

Usage location

Outdoors

Infrared lighting

Built-in WiFi

Compatible with smartphone / apps

Storage options

Cloud

Usage location	Outdoors
Infrared lighting
Built-in WiFi
Compatible with smartphone / apps
Storage options	Cloud
Battery (power source)
Water-resistant

View all specifications

View all specifications

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Reviews

18 reviews

8,6/10 (18 reviews)

Rating

8 reviews with 5 stars

5 stars 0 reviews

8 reviews with 4 stars

4 stars 0 reviews

2 reviews with 3 stars

3 stars 0 reviews

0 reviews with 2 stars

2 stars 0 reviews

0 reviews with 1 star

1 star 0 reviews

Rating per section

Installation ease

8,0

User friendliness

6,0

Image quality

6,0

Options

6,0

Most helpful reviews

9,5/10

Very happy with it, top product, except battery

• Good quality images, good at night when the light comes on, reasonable if you turn off the light when there is movement.
• Movement notifications and movement type classification is good
• Battery is a disappointment, about 10 days at high settings, 1 month at reasonable settings. Hopefully the outer cables will be available on Coolblue soon.

Read full review

• Rinke
• 20 September 2019
• Automatically translated from Dutch

8,5/10

Functional, but wireless has its price..

• Expand options
• Sharp image
• Camera battery drains quickly

Read full review

• Leo jenster
• 1 October 2020
• Automatically translated from Dutch

6,0/10

Great camera, but the manual should be better for security

• Perfect picture
• Beautifully shaped
• Difficult to adjust settings

Read full review

• Herman hamming
• 4 July 2022
• Automatically translated from Dutch

10/10

You won't regret this

• Speed installation
• Image quality
• You should actually have them all on fixed power points

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• Anne quirine
• 29 April 2023
• Automatically translated from Dutch

8,5/10

Quality but the battery life is disappointing

• Easy installation
• The app works fine and offers many possibilities
• Batteries have to be recharged after three weeks, while in principle this should be every 4 to 6 months

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• Dirk
• 4 August 2022
• Automatically translated from Dutch

10/10

Good quality and easy to install!

• Control everything in one app
• Excellent image quality
• Subscription required to use all features

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• Lennart heijnen
• 12 November 2022
• Automatically translated from Dutch

10/10

Good buy but expensive

• Battery drains quickly

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• Jac huijs
• 9 December 2019
• Automatically translated from Dutch

8,0/10

Product top, customer service Arlo below standard

• Image sharpness
• Battery life
• Arlo customer service

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• Maarten
• 6 April 2023
• Automatically translated from Dutch

9,0/10

Mediocre

• Easy to assemble
• Gets stuck fast

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• Roy de jong
• 12 August 2021
• Automatically translated from Dutch

8,0/10

Nice to look at but completely useless

• Smooth installation
• clever design
• Live view in Arlo app has huge delay (in the homekit this is not the case)

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• Niel
• 16 August 2020
• Automatically translated from Dutch

9,5/10

Very happy with it, top product, except battery

• Good quality images, good at night when the light comes on, reasonable if you turn off the light when there is movement.
• Movement notifications and movement type classification is good
• Many setting options, including that if you are at home at certain times you do or do not want to receive notifications, but do want to record (it was a puzzle).
• Battery is a disappointment, about 10 days at high settings, 1 month at reasonable settings. Hopefully the outer cables will be available on Coolblue soon.

Overall it works great, reliable notifications, many setting options, easy to use. Battery and range are a bit disappointing, but there are solutions (positioning, power cables, extenders). A new Arlo app has recently been launched (separate from Netgear) and I have hope/expectation that we can see some nice improvements in the near future.

• Rinke
• 20 September 2019
• Automatically translated from Dutch

8,5/10

Functional, but wireless has its price..

• Expand options
• Sharp image
• Swivel camera
• Camera battery drains quickly

Once you get the firmware downloaded, installation is easy. Strong WiFi signal required.

• Leo jenster
• 1 October 2020
• Automatically translated from Dutch

6,0/10

Great camera, but the manual should be better for security

• Perfect picture
• Beautifully shaped
• Difficult to adjust settings

See comments above

• Herman hamming
• 4 July 2022
• Automatically translated from Dutch

View all 18 reviews

Ombudsman for Insurance

• de Meeûssquare 35
• 1000 Brussels

02 547 58 71

info@ombudsman.as

Visit the website

Insure your IP camera

You can choose one of the ERGO Insurance policies below in your shopping cart. The insurance can be canceled every year, with the right to a refund of the overpaid premium.

These insurances are governed by Belgian law. ERGO is a German insurer. If you have a complaint, you can contact the Ombudsman van de Verzekeringen or our customer service.

Coverage

• Fall and impact damage Explanation
• Manufacturing errors outside the warranty Explanation
• Water damage Explanation
• Theft (Optional) Explanation

What isn't covered?

• Damage caused by gross negligence isn't covered
• Damage that doesn't affect the product functioning (such as dents) isn't covered

ERGO Mobile device insurance excluding theft

• 2-year advance payment (14,99 per year) 29,99 one-time payment
• 3-year advance payment (13,33 per year) 39,99 one-time payment

ERGO Mobile device insurance including theft

• 2-year advance payment (20,00 per year) 39,99 one-time payment
• 3-year advance payment (19,00 per year) 57,00 one-time payment

Deductible

In case of damage, a deductible of 10% (repair) or 20% (theft) applies

• IPID (Insurance card)
• Terms & Conditions

Specifications

Product

Product number

881881

Manufacturer code

VMS5240-200EUS

Brand

Arlo

Warranty

2 years

Processing of your defect

Via Coolblue

Image properties

Type of image definition support

Ultra HD (4K)

Video resolution width

3840 pixels

Video resolution height

2160 pixels

Horizontal viewing angle

180 °

Vertical viewing angle

180 °

Pan

Tilt

Zoom (IPcam)

Digital zoom

12

Fisheye

Frames per second

60 fps

Camera options

Number of cameras

2

IP camera type

HD camera, Indoor camera, Night camera, Outdoor camera, PoE camera, WiFi camera

Usage location

Outdoors

Alarm system needed for use

Subscription needed for full use

Motion detection sensor

Infrared lighting

Infrared light range

8 m

Infrared motion sensor

Suitable for placement behind glass

Dynamic DNS client

2-way audio

Built-in microphone

Review event

Number of seconds to review event

0 s

Streaming

Other properties

Power supply type

Rechargeable battery

Battery (power source)

Maximum battery life

6 m

Storage options

Cloud

SD card slot

Number of days you can view for free

0 d

Built-in WiFi

PoE support

UPnP AV support

ONVIF certified

PSIA certified

Physical properties

Height

7,8 cm

Width

5,2 cm

Depth

8,9 cm

Color

White

Weight

331 g

Mounting possible

Water-resistant

Water resistance

Waterproof

Waterproofness certification

IP certification

IP certification

IP65

Smart Home options

Controlled via app

Controlled via Android app

Controlled via Apple app

Smart home platform

Amazon Alexa, Apple HomeKit, Google Assistant, IFTTT, Works with Nest

Privacy and security properties

Internet connection required

Manufacturer account required

Multi-factor authentication

Log in with fingerprint on your phone

Log in with Face ID on your phone

Usage possible without cloud environment manufacturer

Support for future updates

Personal information required

Type of information required

Personal information, Usage information

Country where information is stored

Ireland