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  1. Air conditioners

Duux North Smart 18K BTU/h White

6,9/10 (41 reviews)
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Duux air conditioners
Duux North Smart 18K BTU/h White

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Product information

Key specs

Maximum cooling capacity (BTU)
18000 BTU
Maximum surface in high heat
34 m2
Maximum surface in low heat
51 m2
Maximum noise level
65 dB
Heating function
No
View all specifications

Pros and cons

According to our air conditioner expert
  • You can control the air conditioner remotely with the Duux app or the voice assistant from Google or Amazon.
  • With 18,000BTU, this air conditioner can cool an average living room of 34m2.
  • This air conditioner includes a window sealing kit that's suitable for windows that turn and tilt.
  • This air conditioner weighs 33kg, so you can't easily move it to a different floor.
Read the complete expert review
Product Expert air conditioners

Description

The Duux North Smart 18K BTU/h is a smart air conditioner that you can use to cool a really hot space of up to 34m2. You can connect the air conditioner with the Duux app or the voice assistant from Google and Amazon, so you can easily adjust it remotely. In addition to the cooling function, the air conditioner also has a fan mode to create a cooling breeze. With the dehumidifier mode, you can reduce the muggy warm air and enjoy a pleasant indoor climate. At night, you can turn on night mode. That way, it won't get too cold in the bedroom and you won't be bothered by noise. The air conditioner has a maximum noise level of 65dB. This is less than most air conditioners, but you can still clearly hear it.

Note: the length of the drain hose is 150cm. Check if this is long enough for the room you want to place the air conditioner in.

The Duux North Smart 18K BTU/h is a smart air conditioner that you can use to cool a really hot space of up to 34m2. You can connect the air conditioner with the Duux app or the voice assistant from Google and Amazon, so you can easily adjust it remotely. In addition to the cooling function, the air conditioner also has a fan mode to create a cooling breeze. With the dehumidifier mode, you can reduce the muggy warm air and enjoy a pleasant indoor climate. At night, you can turn on night mode. That way, it won't get too cold in the bedroom and you won't be bothered by noise. The air conditioner has a maximum noise level of 65dB. This is less than most air conditioners, but you can still clearly hear it.

Note: the length of the drain hose is 150cm. Check if this is long enough for the room you want to place the air conditioner in.

Tips for using this product

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

View all support

This is what you get

  • Manual (14.03 MB)
  • Drain hose
  • Remote
  • Window sealing set for turn and tilt windows

This is what you get

  • Manual (14.03 MB)
  • Drain hose
  • Remote
  • Window sealing set for turn and tilt windows

Key specs

Maximum cooling capacity (BTU)
18000 BTU
Maximum surface in high heat
34 m2
Maximum surface in low heat
51 m2
Maximum noise level
65 dB
Heating function
No
View all specifications

Complete your purchase

Reviews

41 reviews
6,9/10 (41 reviews)

Rating

8 reviews with 5 stars

14 reviews with 4 stars

14 reviews with 3 stars

4 reviews with 2 stars

1 reviews with 1 star

Rating per section

Price-quality ratio
2,0

Most helpful reviews

Our expert review

Powerful air conditioning that you control with an app

  • Quickly cools large spaces
  • Also blows cool air and dehumidifies
  • Too loud for sleeping
  • Nathalie. airco specialist
  • 26 June 2024
  • Automatically translated from Dutch
5,5/10

You expect a Rolls Royce for 1250 euros, but unfortunately..

  • Powerful air conditioning
  • Beautiful Design (from a distance)
  • Very noisy compressor
  • Marcus braun
  • 3 June 2021
  • Automatically translated from Dutch
9,5/10

Cools quickly, catches the water itself.

  • Deliciously cool
  • Looking for your winter coat within 20 minutes
  • Mobile App a bit unstable
  • R. van sweeden
  • 10 June 2021
  • Automatically translated from Dutch
6,0/10

Big promises, few deeds

  • smart connected
  • Easy to install
  • Can't cool a large space
  • Paul
  • 13 August 2022
  • Automatically translated from Dutch
7,5/10

recommended!

  • cools pretty well! Not as good as a split unit, but very good for a portable.
  • including window drain
  • relatively much noise
  • Niels punt
  • 4 June 2021
  • Automatically translated from Dutch
6,0/10

Just buy a good fan!

  • Looks good
  • Sound is okay
  • Water drainage
  • Thomas
  • 14 July 2023
  • Automatically translated from Dutch
8,5/10

Great purchase

  • Cooling
  • Ease of use
  • Number of Db
  • Re van baaren
  • 8 June 2021
  • Automatically translated from Dutch
8,0/10

Great portable air conditioner, does what it promises.

  • Quickly cools the surface as promised.
  • Clear, uncluttered display
  • Short hose exhaust warm air
  • Marcel g.
  • 18 June 2021
  • Automatically translated from Dutch
7,5/10

Cools a room well, but can't sleep next to it.

  • sleek design
  • App integration works well
  • Only blows air up
  • Tim van leuverden
  • 5 July 2021
  • Automatically translated from Dutch
7,5/10

It's perfect with noise-canceling earbuds

  • Antarctic position is no problem
  • Easy to use, especially with the app
  • Really quite a lot of noise. On the lowest setting above 50db and on the highest setting well above 60db
  • Joeri van os
  • 25 July 2022
  • Automatically translated from Dutch
Our expert review

Powerful air conditioning that you control with an app

  • Quickly cools large spaces
  • Also blows cool air and dehumidifies
  • Controllable via the Duux app
  • Too loud for sleeping

With the Duux North Smart air conditioning I can cool my living room or bedroom very quickly. I can also easily control the air conditioning remotely with the Duux app, so you don't have to get up.

Powerful air conditioning with great cooling capacity
In the summer the temperature in my house rises to 28 degrees. Because this makes me uncomfortable at home and makes it difficult to sleep, I looked for a mobile air conditioner. I chose the Duux North Smart air conditioner because of its great cooling capacity. If I set the temperature to 16 degrees, my living room cools down very quickly. I think it even feels colder. The included window sealing kit also keeps warm air out well.

Fan and dehumidifier
It's nice that the air conditioning dehumidifies the air, because it means my house doesn't feel clammy. There is also a ventilation setting, so that the air conditioning blows air like a fan. In the highest setting I feel a lot of wind, which is nice and cooling.

Control via the Duux app
You control the air conditioning in different ways, for example with the screen, the remote control or via the Duux app. I find the latter without a doubt the most useful. The air conditioning responds immediately to my adjustments in the app, even if I am not nearby.

Lots of noise
As I mentioned earlier, I also want to use the air conditioning at night. Unfortunately, due to the high power, the air conditioning makes too much noise. It is also not much quieter in night mode. However, it does turn off automatically, so it is not on all night. The ventilation setting makes less noise, but is still quite loud while sleeping.

Format
The air conditioner is quite large, so it takes up a lot of space. The manual also states that the air conditioner may not be installed in rooms smaller than 15 square meters. This makes it less easy for me to store it in the winter.

  • Nathalie. airco specialist
  • 26 June 2024
  • Automatically translated from Dutch
5,5/10

You expect a Rolls Royce for 1250 euros, but unfortunately..

  • Powerful air conditioning
  • Beautiful Design (from a distance)
  • Delivered quickly
  • Very noisy compressor

Long awaited, this air conditioner. Finally a powerhouse that was suitable for a larger space and also looked sleek. And for 1250 euros for a mobile air conditioner you also expect the Rolls Royce among air conditioners. Previously used a mobile air conditioner from an unknown brand. That bastard was from 1999! So let's take a look at a 'more economical' newer, more functions and above all more powerful for the really warmer summer months.

Then I received an email that it was finally in stock, so I ordered immediately. Very neatly delivered the next day by 2 delivery guys from Coolblue. Then we had to wait for a warm summer night, and it presented itself almost immediately. So test it! The first thing I noticed was the shrill and annoying compressor noise the unit made in cooling mode. Something that both my partner and I really can't get used to after a night of testing. (The old air conditioner was much quieter, and gave a deeper hum than this unit).

The next day I measured again and at 2m distance the dB meter indicated 80dB when the compressor started, and on average 72dB in cooling mode. Much louder than the advertised value. If you are a light sleeper, or sensitive to irregular sounds, I would really look further.

I am also not satisfied with the air displacement. Of course you are aware that you are buying a heavy air conditioner for larger spaces, but you expect that a silent mode or 'night mode' provides a somewhat more pleasant setting. Unfortunately, the device still caused quite a bit of air movement in that mode, so you always had the feeling that you were sitting / lying on the draft. This also applies to the output through the hose. If you point it outwards, pay close attention to where you point the hose/airflow, it is quite good.

I was also surprised to learn in the manual that this device may not be stored in rooms smaller than 15m² due to the risk of explosion. So if you want to park this thing in a shed during winter storage, forget it with the warranty, because the same manual also states that any use other than indicated is misuse of the device and the manufacturer's warranty will expire.

There is one bright spot; that I was well helped by a colleague from Coolblue, who understood my situation, and had the air conditioning picked up immediately the next day. But at least no more Duux for me.

  • Marcus braun
  • 3 June 2021
  • Automatically translated from Dutch
9,5/10

Cools quickly, catches the water itself.

  • Deliciously cool
  • Looking for your winter coat within 20 minutes
  • No more loose water bowl
  • Mobile App a bit unstable

Immediately put down, our house is of modern architecture. Lots of windows and full of sun. Beautiful to see, less so to live. This air conditioner solved this problem for us within a day.

  • R. van sweeden
  • 10 June 2021
  • Automatically translated from Dutch
View all 41 reviews

Ombudsman for Insurance

  • de Meeûssquare 35
  • 1000 Brussels
02 547 58 71
info@ombudsman.as
Visit the website

Insure your air conditioner

You can choose one of the ERGO Insurance policies below in your shopping cart. The insurance can be canceled every year, with the right to a refund of the overpaid premium.
These insurances are governed by Belgian law. ERGO is a German insurer. If you have a complaint, you can contact the or our customer service.
Duux North Smart 18K BTU/h White

Coverage

  • Fall and impact damage
  • Manufacturing errors outside the warranty
  • Theft
  • Water damage

What isn't covered?

  • Damage caused by gross negligence isn't covered
  • Damage that doesn't affect the product functioning (such as dents) isn't covered

ERGO Appliance insurance

  • 3-year advance payment (33,00 per year) 99,00 one-time payment

Deductible

In case of damage, a deductible of 10% (repair) or 10% (theft) applies

Specifications

Product

Product number
878878
Manufacturer code
DXMA13
Brand
Duux
Warranty
2 years
Processing of your defect
Via Coolblue

Physical properties

Height
76,3 cm
Width
48,9 cm
Depth
36 cm
Weight
33 kg
Color
White
Material
Plastic
Finish
Matte
Indoor and outdoor unit air conditioner
No
Mobile
Yes
Cable length
1,8 m
Drain hose length
1,5 m
Exhaust hose diameter
165 mm

Cooling properties

Maximum cooling capacity (BTU)
18000 BTU
Power
100 - 2000 W
Minimum space
15 m2
Maximum space
129 m³
Maximum surface in high heat
34 m2
Maximum surface in low heat
51 m2
Air movement
450 m3/h
Heating function
No
Dehumidifier function
Yes
Dehumidification per day
43 l
Refrigerant type
R290
Energy label
A

User-friendliness

Display
Yes
Remote control
Yes
Thermostat
Yes
Number of settings
5
Adjustable airflow direction
Yes
Night mode
Yes
Controlled via app
Yes
Timer
Yes
Minimum noise level
55 dB
Maximum noise level
65 dB
Condensation collection
Yes
Condensation trap type
Collection tray
Removable water tank
No
Included by default
Drain hose, Manual, Quick start guide, Remote control, Window sealing kit

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Duux North Smart 18K BTU/h White
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