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Netatmo Smart Video Doorbell

6,9/10 (38 reviews)
View all accessories
Netatmo Smart Video Doorbell

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Product information

Key specs

Type of image definition support
Full HD (1080p)
2-way audio
Yes
Review event
No
Subscription needed for full use
No
IP certification
IP44
View all specifications

Pros and cons

According to our doorbell expert
  • Connect the bell to the existing wiring of your doorbell.
  • The doorbell has an included memory card to store footage directly.
  • Because the doorbell stores images locally, you don't need a cloud subscription to view footage.
  • You need a strong WiFi signal near your front door to use this doorbell.
  • Installing this doorbell can be difficult, because you need to work with wiring.
Product Expert doorbells

Description

The Netatmo Smart Video Doorbell is a smart doorbell that allows you to remotely address visitors when you're not at home. You can view the camera footage in the Netatmo app on your smartphone. The doorbell also works with Apple HomeKit, so you can also easily ask Siri to show footage of the bell. You can connect this doorbell to your existing doorbell chime, so you immediately hear a sound in the house when someone rings the doorbell. In addition, you don't need a subscription to access all functions. This means you can store camera images directly on the integrated memory card. You can mount this smart doorbell on the current wiring of your doorbell, but some technical knowledge is required for this.

The Netatmo Smart Video Doorbell is a smart doorbell that allows you to remotely address visitors when you're not at home. You can view the camera footage in the Netatmo app on your smartphone. The doorbell also works with Apple HomeKit, so you can also easily ask Siri to show footage of the bell. You can connect this doorbell to your existing doorbell chime, so you immediately hear a sound in the house when someone rings the doorbell. In addition, you don't need a subscription to access all functions. This means you can store camera images directly on the integrated memory card. You can mount this smart doorbell on the current wiring of your doorbell, but some technical knowledge is required for this.

Tips for using this product

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

View all support

This is what you get

  • Manual (1.12 MB)
  • SD card (in the doorbell)
  • Doorbell chime module
  • Mounting plate
  • Cover plate
  • 25-inch wedge
  • Screws and plugs
  • Wiring
  • Tools

This is what you get

  • Manual (1.12 MB)
  • SD card (in the doorbell)
  • Doorbell chime module
  • Mounting plate
  • Cover plate
  • 25-inch wedge
  • Screws and plugs
  • Wiring
  • Tools

Key specs

Type of image definition support
Full HD (1080p)
2-way audio
Yes
Review event
No
Subscription needed for full use
No
IP certification
IP44
View all specifications

Complete your purchase

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Reviews

38 reviews
6,9/10 (38 reviews)

Rating

5 reviews with 5 stars

17 reviews with 4 stars

7 reviews with 3 stars

9 reviews with 2 stars

0 reviews with 1 star

Rating per section

Installation ease
3,0
Functionality
3,0

Customer images

Most helpful reviews

6,7/10

Still too early to buy; software is not yet in order.

  • Image quality camera
  • Integration Homekit
  • Ease of installation
  • Gert wouters
  • 29 December 2020
  • Automatically translated from Dutch
3,3/10

Absolute Failure

  • Good idea
  • Does nothing but make noise; impossible to get on WiFi network
  • Loek van kooten
  • 14 May 2021
  • Automatically translated from Dutch
8,7/10

Sleek, user-friendly and beautiful

  • Beautiful design
  • easy assembly
  • J van waasdijk
  • 25 October 2020
  • Automatically translated from Dutch
4,0/10

BROL

  • Looks good
  • Unstable, broken after 2 months, repaired (or so it was reported), broken again immediately after reinstallation. Replace, that won't get installed while the previous one did work on the same network.
  • Dirk van genechten
  • 5 January 2022
  • Automatically translated from Dutch
4,7/10

Hope the device continues to work.

  • Nice device
  • My 2nd device
  • Sometimes falls out
  • Jaap spoelstra
  • 3 August 2021
  • Automatically translated from Dutch
8,0/10

Good Apple Homekit doorbell, waiting for update

  • Simon de boer
  • 14 March 2021
  • Automatically translated from Dutch
8,0/10

Expensive but worth it

  • good installation manual
  • all installation materials included
  • Connection to the existing doorbell
  • Lucas van rossem
  • 5 May 2021
  • Automatically translated from Dutch
3,3/10

All frustration!

  • Files to FTP server instead of paid cloud.
  • The manual promises a lot, but I have not been able to see it because of a non-working WiFi connection.
  • Won't connect to my WiFi / Apple Homekit. Tried everything.
  • Arno zandman
  • 5 May 2021
  • Automatically translated from Dutch
8,7/10

Great product

  • You can choose what you receive notifications about
  • Watch live what's happening in the driveway
  • Some technical insight when installing is a requirement
  • Daan bongers
  • 7 April 2021
  • Automatically translated from Dutch
4,0/10

Bad product, no support. wasted money.

  • Anticipation
  • design
  • is doing
  • Familie van der pijl
  • 28 May 2022
  • Automatically translated from Dutch
6,7/10

Still too early to buy; software is not yet in order.

  • Image quality camera
  • Integration Homekit
  • Ease of installation

Been looking for a doorbell that could work with HomeKit for a long time. It would be nice to switch on the Hue lighting instead of an old-fashioned gong when someone rings the doorbell.
Been waiting for this device for over a year, so you expect this to be perfectly tested and bug-free, not so.

The manual states somewhere that you must connect a gong to be able to work with the device. This is not the case. It is compulsory to connect the gong module, but a gong does not necessarily have to be present. To prevent lost connections, I have discovered that it is best to go for a 24V transformer. This was my first problem. After placing a 24V transformer, the connection is very stable and the device no longer randomly goes into "sleep mode".

It has been promised that with a software update HomeKit secure video would be added. Unfortunately, this is not yet the case 3 months after introduction.

Initially, once someone walked by, you immediately received a notification that movement had been detected. As an AppleWatch user, it is very nice to immediately see a photo on your wrist of the people who are walking around your home. At a certain point a software update from Netatmo (which you can't stop) and that nice function has been made a lot less sensitive. You must now remain silent in the detection area for at least 15 seconds or the software will not warn you.

Use as a doorbell:
Out-of-the-box, HomeKit has no option to trigger an activity after pressing the call button. You have to create this via another app such as Eve. Well, if you are not at home, you will actually immediately receive a notification from Netatmo's Secure app via 4G that the doorbell is ringing. In order to be able to speak with the caller, you must allow at least 25 seconds. The video image is very distorted and blocky. Wifi transmitter is literally next to the bell and 4G reception is 100%. Very fast wifi connection here, so that's not the issue.
Working via HomeKit, the picture is much better and the sound crystal clear. However, it takes up to 10 seconds after ringing that you are notified via HomeKit. By the time you are speaking via HomeKit, we are up to 40 seconds after pressing the button. The courier is long gone by then.

You notice that Netatmo is still working on this, but I think the software is still in beta phase. Too bad for such a more expensive product that actually has pretty good hardware.
We bought them for that reason and because of further good experiences with Netatmo.

Hopefully it will be software improved after half a year.
Unfortunately, there are currently very few alternatives that have the potential to offer the same price/quality ratio. Especially if you think HomeKit integration is important.

  • Gert wouters
  • 29 December 2020
  • Automatically translated from Dutch
3,3/10

Absolute Failure

  • Good idea
  • Does nothing but make noise; impossible to get on WiFi network

Product keeps dropping off WiFi network. Even loses power regularly. Suddenly goes out. Then on again. Must then be reset. Then again not. LED does work. Or not. Or sometimes. No country to sail with. Manufacturer does not respond, but simply does not answer questions or problems. This product is an absolute failure.

  • Loek van kooten
  • 14 May 2021
  • Automatically translated from Dutch
8,7/10

Sleek, user-friendly and beautiful

  • Beautiful design
  • easy assembly
  • keep your own gong/bell

We have had this doorbell for a little over a week now and we really like it.
It was necessary to replace the transformer of the bell to 8v 1A because the transformer no longer functioned properly with us.
Assembly and installation is very easy with the app and helps you through the entire installation process.
A good WiFi signal is required.
No Cloud service required because images are stored on the supplied SD card and can be downloaded via the app.

A nice alternative to that other video call, personally I like the design better.

  • J van waasdijk
  • 25 October 2020
  • Automatically translated from Dutch
View all 38 reviews

Ombudsman for Insurance

  • de Meeûssquare 35
  • 1000 Brussels
02 547 58 71
info@ombudsman.as
Visit the website

Insure your doorbell

You can choose one of the ERGO Insurance policies below in your shopping cart. The insurance can be canceled every year, with the right to a refund of the overpaid premium.
These insurances are governed by Belgian law. ERGO is a German insurer. If you have a complaint, you can contact the or our customer service.
Netatmo Smart Video Doorbell

Coverage

  • Fall and impact damage
  • Manufacturing errors outside the warranty
  • Theft
  • Water damage

What isn't covered?

  • Damage caused by gross negligence isn't covered
  • Damage that doesn't affect the product functioning (such as dents) isn't covered

ERGO Product insurance

  • 3-year advance payment (13,33 per year) 39,99 one-time payment

Deductible

In case of damage, a deductible of 10% (repair) or 10% (theft) applies

Zorg voor een sterk en stabiel wifi signaal

Zorg voor een sterk en stabiel wifi signaal
Om live beelden te streamen met je slimme deurbel hebje een sterk en stabiel wifi...
View more information
Om live beelden te streamen met je slimme deurbel hebje een sterk en stabiel wifi signal nodig bij je voordeur. Muren en deuren beperken het draadloze signaal. Lees daarom hoe je wifi bij je voordeur krijgt.

Specifications

Product

Product number
867370
Manufacturer code
NA-74-023
Brand
Netatmo
Warranty
2 years
Processing of your defect
Via Coolblue

Camera properties

Video doorbell
Yes
Type of image definition support
Full HD (1080p)
Video resolution width
1080 pixels
Video resolution height
1920 pixels
HDR support
Yes
Horizontal viewing angle
140 °
Vertical viewing angle
140 °
Optical zoom function
No
Digital zoom function
Yes
Digital zoom
5
Fisheye
No
Night mode
Yes

Other properties

Review event
No
Motion detection sensor
Yes
Built-in microphone
Yes
2-way audio
Yes
Facial recognition
No
Storage options
Cloud, SD card
Storage expandable
Yes
Expandable storage capacity up to
32 GB
Subscription needed for full use
No
Recording function
Yes
Cloud recording function
Free
Year introduced
2020
Introduction month
October

Connectivity

Built-in WiFi
Yes
Controlled via app
Yes
Controlled via Apple app
Yes
Controlled via Android app
Yes
Smart home platform
Apple HomeKit, Homey
Power supply type
Power grid
Installation ease according to customers
Knowledge required

Physical properties

Height
13,5 cm
Width
4,5 cm
Depth
2,9 cm
Weight
151 g
Color
Silver
Material
Metal
Water-resistant
Yes
IP certification
IP44

Privacy and security properties

Internet connection required
Yes
Manufacturer account required
Yes
Multi-factor authentication
Yes
Usage possible without cloud environment manufacturer
Yes
Personal information required
Yes
Type of information required
Personal information, Usage information

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