3 tips if your Xiaomi touchscreen no longer works

Doesn't your touchscreen work anymore? You can solve this in a few ways. Read our tips below.

• Tip 1: perform a soft reset with your device.
• Tip 2: remove your case and screen protector.
• Tip 3: perform a hard reset with your device.

It can help to perform a soft reset with your device when your touchscreen doesn't work anymore. Follow these steps:

1. Press and hold the standby button.
2. Release the button when the device turns off. This happens after about 10 seconds.
3. Turn the device back on by pressing and holding the standby button.

The screen responds to your fingers and to other objects that press on the touchscreen. The case or your screen protector might cause a constant pressure point. Check if the screen responds to your touches when you remove the case and screen protector from your device.

With a hard reset, you revert the device back to factory settings. The steps below are only possible if your touchscreen still partially responds.

1. Make a backup of your data. If you don't, you'll lose all your apps, files, and photos.
2. Check if the battery is at least 60% charged or connect it to the charger.
3. Tap the gearwheel icon to go to 'Settings'.
4. Choose 'About this phone'.
5. Tap 'Factory settings'.
6. Then, tap the 'Delete all data' button at the bottom of the screen.
7. Enter your PIN code and confirm your choice.
8. A pop-up will appear. Wait 10 seconds, then tap 'Next'.
9. On the next pop-up, wait 10 seconds again and tap 'OK'.
10. Your device will now restart.