3 tips if the audio of your Xiaomi smartphone doesn't work

Are you having problems with your microphone or sound? You can often solve this with one of the tips below.

• Tip 1: perform a soft reset.
• Tip 2: update your smartphone.
• Tip 3: perform a hard reset.

It might help to reset your Xiaomi with a soft reset. Go through the following steps for this:

1. Press and hold the standby button.
2. Release the button when the device turns off. This happens after about 10 seconds.
3. Turn the device back on by pressing and holding the standby button.

Sometimes, a function doesn't work because your phone doesn't have the latest software. Go through these steps to update your device.

1. Make sure your phone is at least charged to 60%. If it's not, charge the device.
2. Check if your smartphone is still connected to WiFi.
3. Go to 'Settings'. That's the icon with the gearwheel.
4. Scroll down and choose 'About this phone'.
5. Tap on the 'MIUI version' tile. You can find this tile at the top right of your screen. The device will now check if there's an available update.
6. Is there an update available? Tap 'Download update'.
7. Is the download complete? Tap 'Restart now'.

With a hard reset, you revert the device to factory settings. This action is irreversible, so try the other tips first.

1. Make a backup of your data. If you don't, you'll lose all your apps, files, and photos.
2. Check if the battery is at least 60% charged or connect it to the charger.
3. Tap the gearwheel icon to go to 'Settings'.
4. Choose 'About this phone'.
5. Tap 'Factory settings'.
6. Then, tap the 'Delete all data' button at the bottom of the screen.
7. Enter your PIN code and confirm your choice.
8. A pop-up will appear. Wait 10 seconds, then tap 'Next'.
9. On the next pop-up, wait 10 seconds again and tap 'OK'.
10. Your device will now restart.