Welcome to your environment! You can order everything from your assortment with your personal budget here.

You can always return to the normal Coolblue website by clicking here.

Your outstanding budget (incl. VAT) is always visible here, so you know exactly how much you can spend.

Coolblue home
Written by Jelle

2 tips for when your Windows laptop crashes

Did your laptop crash? You want to solve that as quickly as possible. Luckily, you can easily solve this issue via an update or reset in most cases. In this article, you can read 2 tips to make sure your laptop no longer crashes or turns off.

Get started with problem solving

Esmee looks at laptop

Follow these 2 tips if your laptop crashes or suddenly turns off:

  • Tip 1: check for updates
  • Tip 2: perform a soft reset

Tip 1: perform a soft reset

Perform soft reset

Perform a soft reset if your laptop is completely frozen:

  1. Press and hold the On/Off button of the laptop for 30 seconds.
  2. The laptop restarts now.
  3. Check if the problem is solved after the restart. Isn't the problem solved? Set up Windows again.

Tip 2: check for updates

Does your laptop slow down every now and then, but are there still moments where you can normally move your mouse over your laptop screen? You can solve most problems by installing the latest updates. This is how you check for updates:

  1. Go to the Windows logo in the bottom left and click on the gearwheel next to Settings.
  2. Go to Windows Update in the menu on the left.
  3. Click on Check for updates. If there are new updates available, you'll see that they'll be downloaded automatically. If there aren't new updates, it'll say You're up to date.
Jelle
Article by:
Jelle Laptop Expert.
Personal chat Digitalk.
You're now chatting with Coolblue customer service
This chat is closed
foo
Oeps File size is larger than 5MB. Upload a smaller file.