Written by Megan 28 October 2024 17:22

Everything on Samsung Galaxy smartphone upgrade

With Samsung Upgrade, you can trade in your old device at a Coolblue store for a discount on a new Samsung Galaxy smartphone. That's good for your wallet. It's also a sustainable choice, because we give your old smartphone a second life.

How does Upgrade work?
Good to know
Frequently asked questions

How does Upgrade work?

Buy a new Samsung smartphone via our website and have it delivered to you.
Set up your new smartphone and transfer all your data from your old smartphone to it.
Visit a Coolblue store within 30 days and trade in your old smartphone.

You'll receive the trade-in value determined by our expert in your bank account or as CoolblueCredit within 7 working days.

View all Samsung smartphones

Good to know

What's the trade-in value of your old smartphone?

We check the model to determine the value of your old device, but we also assess the condition of your smartphone. You can view how much your old smartphone is worth currently. Our expert in the store determines the actual amount you receive.

Calculate the value of your old smartphone

How do you prepare your smartphone for trade-in?

It's convenient to prepare your old smartphone for trade-in. Make sure to transfer all your data from your old smartphone to your new Samsung Galaxy smartphone. Remove all of your accessories as well, such as a screen protector.

Read more about how to prepare your smartphone

How do we determine the condition of your smartphone?

Our expert in the store assesses your smartphone. They'll check your devices for damages, such as scratches or cracks. The battery and buttons should still work as well. The condition partly determines the trade-in value.

Frequently asked questions

Question Deserves an answer.

Where's the nearest store?

You can trade in your old smartphone in the store. You can check which store is nearest to you on our store page. You don't have to make an appointment, but you can if you want to.

Find a store near you

How will I receive my trade-in value?

Once you've ordered and paid for your new Samsung smartphone, we'll transfer the trade-in value to your bank account. You'll have it in the account we have in our system within 7 working days.

Can you trade-in your smartphone without buying a new one?

Yes, that's possible. If you have an old smartphone that you no longer use, simply hand it in in one of our stores. You'll then receive the trade-in value as CoolblueCredit. This credit will be added to your account after 3 working days. You can spend it on our website or in the store. It doesn't matter what you buy with it. You can return up to 5 smartphones in one go.

Do you have to trade in a smartphone from the same brand?

No, you don't. You can trade in an iPhone to get a discount on your new Samsung Galaxy smartphone, for example. You do have to hand in a smartphone. So you can't trade in a laptop or tablet for an iPhone.

What happens to you smartphone after you trade it in?

If the device is still in good condition, we'll give it a second life. If it's not, we'll recycle the device. This makes our upgrade service sustainable and better for the environment.

Does your old smartphone have to be purchased at Coolblue to trade it in?

No, that's not necessary. You can also trade in your Samsung Galaxy smartphone at Coolblue if you've bought it at a different store.

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Article by:

Megan Upgrade Expert.

Everything on the Coolblue Upgrade service

How do you prepare your smartphone for trade-in in the store?

View the trade-in value of your smartphone