Welcome to your environment! You can order everything from your assortment with your personal budget here.

You can always return to the normal Coolblue website by clicking here.

Your outstanding budget (incl. VAT) is always visible here, so you know exactly how much you can spend.

Customer Service

Register return

How do I register my return online?

You can easily and quickly do this via the online return form.

Can I register extra large products, such as white goods as a return online as well?

Yes. You can do that via the online return request form. After your registration, we'll let you know what the next steps are.

What if my product isn't listed in my orders?

It's possible that you're logged into the wrong My Coolblue account. Log in with the email address that you originally purchased your product with.

Can I also register my product for a return or repair in the store?

Yes, but only if you register your product online beforehand via our return form. For repairing your Apple products, you can make an appointment here.

Contact us

Our customer service is available until 23:59
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