Welcome to your environment! You can order everything from your assortment with your personal budget here.

You can always return to the normal Coolblue website by clicking here.

Your outstanding budget (incl. VAT) is always visible here, so you know exactly how much you can spend.

Customer Service

Ecocheques

How can I pay with EcoCheques?

This is possible online and in our Coolblue stores.

Online Online, you can pay with all EcoCheque providers (Edenred, Monizze, and Pluxee). Place an EcoCheque product in your shopping cart. Choose 'EcoCheques' in the payment step and finish the payment via the website of the EcoCheque provider. Is there a remaining balance after you've used your EcoCheques? You'll automatically return to the payment step to finish your order with another payment method.

In the store In the store, we accept all EcoCheque providers (Edenred, Monizze, and Pluxee). Bring your EcoCheques to one of our Coolblue stores. An employee will be happy to help you there.

How do I pay with purchasing power premium?

This is possible in all our stores or various eco-friendly products. Reserve your product online and choose "pay in store", or visit a store to place your order. It's not possible to use your purchasing power premium online.

Which products can I buy with ecocheques?

You can recognize products that you can buy with ecocheques by the "eco label" with a green leaf. Online. you can see the label on the product page under the green shopping cart button or in the table with product specifications. In the store, this label is on the card with the product information. You can find all eco products on our ecocheque page or in the Second Chance assortment. In addition, you can pay your Samsung or Huawei repairs for phones and tablets with ecocheques.

Can I also pay with another type of cheque?

No, Coolblue only accepts ecocheques. You can read all information on that on our ecocheque page. You can't pay with other cheques, like Ticket Compliments, gift cheques, or sports and culture cheques.

How do I receive my money when I return a product I paid for with EcoCheques?

We refund the amount to the EcoCheque, but we'll add it to your account as CoolblueCredit. You can then use this credit again to purchase an eco-friendly product.

Contact us

Our customer service is available until 23:59
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