What's a Coolblue smartphone insurance?
How does a smartphone insurance benefit you?
With a Coolblue smartphone insurance, you'll cover all expenses that aren't covered by the standard 2-year warranty. This can be theft, and fall, impact, or water damage. Did you drop your insured smartphone and did the screen crack? You won't have to pay for the repairs, but only your deductible. That's 10% of the purchase price. for an iPhone 13, that's € 85, for example.
Note: are the repair costs lower than the deductible? You'll only have to pay the repair costs.
Which insurances are there?
You can choose between 2 types of insurance when you buy a smartphone at Coolblue. There's the Backup Plan Damage and Backup Plan Complete. Both insurances lasts 1 or 2 years. You can choose the smartphone insurance in your shopping cart. Did you already buy a product from us and do you still want to buy a Coolblue insurance? That's not possible, sadly. If it's still within 60 days after your purchase of the device, you can contact Apple or Samsung, for example.
Expenses, deductible, and coverage of the insurances
| Standard 2-year warranty | Backup Plan Damage | Backup Plan | |
|---|---|---|---|
| One-time costs (1 or 2 years), iPhone 13 as example | N/A | € 109.90 or € 219.90 | € 144.90 or € 269.90 |
| Insurance period | 2 years | 1 or 2 years | 1 or 2 years |
| Deductible | N/A | 10% of the purchase price | 10% of the purchase value, 20% of the purchase value in case of theft |
| Fall and impact damage | No | Yes | Yes |
| Water damage | No | Yes | Yes |
| Manufacturing errors | Yes, covered by the warranty | Yes, not covered by the warranty | Yes, not covered by the warranty |
| Theft | No | No | Yes |
| Total loss (repair not possible) | No | Yes | Yes |
| Unintentional misuse | No | Yes | Yes |
Insure your device after purchase?
Apple and Samsung also offer insurances. Apple calls this AppleCare+. Samsung has Samsung Care+. You can't buy these insurances at Coolblue. You'll have to do so yourself via Apple or Samsung within 60 days after you buy your iPhone or Samsung smartphone. With AppleCare+, you insure your iPhone for 2 years by default, but it won't cover theft. Samsung offers a choice between different insurances of 1 or 2 years, just like Coolblue.
Note: AppleCare+ for iPhone models isn't available in Belgium. Refurbished iPhone models won't be covered by AppleCare+ either.
