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Written by Chiara

The most common errors of Candy washer dryer combinations.

Doesn't the water drain, or doesn't the door of you Candy washer dryer combination click shut? You're dealing with an error. You can recognize them by the error codes on your display. It's easy to solve many problems yourself. Clean the drain filter, or remove a sock from between the door, for example. Read what the most common Candy errors are and how you can solve them here.

Candy error E2

Candy error E2

Do you see the E2 error? In that case, the appliance doesn't get water. Check if the water supply is fully open. Also make sure there are no bends in the supply hose. Isn't that the case? Close the water supply and remove the supply hose from the appliance. Carefully clean the filter at the end of the hose with a brush. Lastly, check the drain filter in the lower right of the appliance. Remove any coins or paperclips from the appliance and thoroughly clean the filter and the hole.

Candy error E3

Candy error E3

If the water doesn't drain from the appliance, you see the error code E3. Open the drain filter lid at the bottom right of the appliance. Put a small bucket under it to collect the water from the drum. Carefully open the filter and remove any strange items, like coins or paperclips, from the filter hole. Rinse the filter under the faucet and clean the hole with a cloth. Check if there are no bends in the supply hose and if the drain tube isn't blocked.

Candy error E4

Candy error E4

If you see the error code E4, there's too much soap in your washer dryer combination. You used too much detergent. Stop the cycle in this case, and remove the clothes from the drum. Start a quick wash cycle and let it run with an empty drum. This way, the excess soap washes away. After the cycle, you can put the laundry back into the appliance, and you can continue with the wash. Make sure you don't use too much detergent in the future.

Candy error E7

Candy error E7

In case of a problem with the door, you see the error code E7. Check if there's a sock or shirt between the door. Tightly close the door and push until you hear a click. If you can't close the door, there's too much laundry in the drum. Take some clothes out. Does the door close? Take the connector from the socket, wait 3 minutes, and open the door. Try to close the door again.

Problem not solved?

Customer service Coolblue

Won't the error code go away? It may help to unplug the connector from the socket for 30 seconds and restarting the program. Doesn't this work either? It's possible that you can't solve the problem yourself. contact our customer service if your product is still under warranty. If not, contact the Candy customer service or use the Coolblue repair service.

Chiara
Article by:
Chiara Washer Dryer Combination Expert.
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