Get started with your Sony headphones

With these 3 steps, you can get started with your Sony headphones as soon as possible.

Step 1: connect the headphones to your phone

Step 2: make sure you have a good connection

Step 3: download the Sony Headphones Connect app

Have you not connected the headphones to your smartphone yet? Do this first. Turn on pairing mode by holding down the on/off button for 5 to 10 seconds. Select the headphones in the Bluetooth settings on your phone. If you can't figure it out, you can read a more extensive explanation in our article.

Now that you've connected the headphones to your smartphone, it's time to listen to some music. Do you hear stuttering? This is caused by an unstable connection. Try the tips below to create a good connection:

• Turn off all other Bluetooth devices nearby.
• Don't stand too close to devices like microwaves and fridges, since these interfere with the Bluetooth signal.
• Keep your smartphone in your hands or front pocket, not in your bag or back pocket.

You can download the Sony Headphones Connect app on your Android or iOS device. With the app, you can adjust the settings of your headphones entirely to your liking. That way, you can adjust the bass, mid, and treble tones to your preferences and listen to a personalized sound. You can also adjust the noise canceling in the app.

Note: not all headphones can be used with the app. Download the app and check if your headphones are compatible.