Written by Jorn 18 October 2022 19:00

How do you solve stripes on the screen of your Sony TV?

Do you see image errors on the screen of your Sony TV? Are there stripes running across the screen, or are parts of the image a different color? You can often easily solve this with a soft reset or a software update. In this article, you can read how to remove the stripes from the screen of your Sony TV.

Get started
Perform a soft reset
Check connected devices
Check cables
Update software
Reset TV

Remove stripes on your screen

First, turn your television off and on again. Do you still see stripes on the screen? Try these 5 tips.

Tip 1: perform a soft reset.

Tip 2: check your connected devices.

Tip 3: check your cables.

Tip 4: update your TV software.

Tip 5: reset your TV to factory settings.

Tip 1: perform a soft reset

A soft reset often solves image errors. You need to turn your television on first. Press and hold the power button on your remote for 5 seconds. That's the green or red button at the top of the remote. The TV will turn off and restart after about a minute. Doesn't this happen? Press the power button again.

Tip 2: check your connected devices

Sometimes, only connected devices show stripes on the screen. This can be the TV receiver or a console. Switch between sources with the 'source' button on your remote. If you don't see image errors at a different source, the problem lies with the external device. Perform a soft reset of this device. Turn the device off and remove the connector from the plug. Wait 2 minutes and put the connector back into the socket. Turn the device on again.

Step 3: check your cables

Sometimes, a broken or old HDMI cable can result in image errors. Do you use a connected device with an HDMI cable? Connect these devices with a different or newer HDMI cable. Don't you see stripes on the screen anymore? The HDMI cable caused the image errors.

Tip 4: update the software of your TV

Outdated software could also be the cause of image errors. That's why you should check whether there's a software update available for your TV.

Click the gear icon in the menu and go to 'Settings'.
Go to 'System'.
Then, go to 'About'.
Select 'Update system software'.
The TV will indicate whether there's a software update available. If there is, download and install it. After the installation, you have to restart the TV.

Tip 5: reset your TV to factory settings

Another solution to image errors is to reset the factory settings. Use this as a last resort. That's because such a reset removes all your stored apps and setting. Take these steps: