How do you improve the connection of your Jabra earbuds?
Improving the connection in 3 steps
With these 3 steps, you can improve the connection of your Jabra earbuds.
Step 1: turn earbuds off and on
Step 2: check other signals
Step 3: download update
Step 1: turn the earbuds off and on again
Does the music keep stuttering? Turn the earbuds off and back on again. This usually solves the problem right away.
Step 2: check signals around you
Does the music often stutter in the same place? Check the signals around you:
- Turn off all other Bluetooth devices in your area.
- Don't stand too close to appliances such as fridges and microwaves, these affect the Bluetooth signal.
- Have you connected the earbuds to your smartphone? Keep it in your front pocket or in your hands, not in your backpack or back pocket.
Step 3: check if there's an update available
If the music still stutters, download the Jabra Sound+ app. Check in the app if there's an update available for your earbuds and download it. Press 'Discover' at the bottom of the screen and search for an update.